What is Lily?

Lily provides a comprehensive range of support in west Norfolk to combat loneliness and social isolation in adults of all ages.

Social Isolation & Loneliness Support Service

Lily provides a Social Isolation & Loneliness Support Service to all adults in our local community. Trained Lily Advisors will work with clients to consider how engaging with the community can support their health and wellbeing and help to tackle their feelings of loneliness and social isolation.

You can access the Lily Social Isolation & Loneliness Service:

  • by telephoning 01553 616200
  • or by completing the contact form linked in our Contact section.

The Lily Online Directory

The Lily online directory provides a comprehensive range of organisations, services and activities to help all adults to live healthy, active and independent lives.

Why was Lily developed in West Norfolk?

There was no single place to find out what services were available for people.

Lily brings all relevant information into one easy-to-search place.

Who is funding Lily?

We, The Borough Council of King's Lynn & west Norfolk, are funding the Lily initiative alongside Norfolk County Council.

How is Lily being developed?

We are developing Lily in a variety of ways

These include:

  • developing the website to include new features and links
  • Lily advisors providing one to one support to clients, referred into or self referring to, our service for loneliness and social isolation

How is Lily being managed?

We employ a Lily Coordinator & Lily Support Officer, who are responsible for the Lily Project.

The Lily Project Group works together to deliver the outcomes of the Lily Project.

The Lily advisor voluntary sector partners are:

  • West Norfolk Carers
  • West Norfolk Befriending
  • West Norfolk Mind
  • Family Action Swaffham

The Careline and Community Services Manager, Borough Council of Kings Lynn and West Norfolk project manages Lily.

Team Lily

Geographical Remit

The Lily project covers the whole of the Kings Lynn & West Norfolk area.

For clients out of Lily's geographical area there are other services offering support:

CAN Connect covering North Norfolk and Breckland. 

- Better Together covering South Norfolk, Broadland, Norwich and Great Yarmouth.