The Borough Council of Kings Lynn and West Norfolk operate a Home Improvement Agency (HIA). Their aim is to enable older, disabled and vulnerable people to live independently in their own homes in a healthy, safe and secure environment for as long as possible.
The HIA consists of two teams:
Careline Community Service – Offering a range of equipment and interventions, led by senior officers who are Dementia Care Coaches. The visiting officers are Trusted Assessors (via the Disabled Living Foundation) and are trained in the principles of dementia friendly environments. They offer free dementia friendly home assessments for those diagnosed within the early stages of dementia, in addition to the standard range of services which include community alarms, handyperson service, safety and security works, energy efficiency works and falls prevention.
Care and Repair – This team incorporates the Integrated Housing Adaptions Team, which includes technical officers, client officers, an occupational therapist and assistant practitioner. With a wealth of knowledge and expertise, we facilitate the delivery of Disabled Facilities Grants and other funding, to enable home adaptations such as stair lifts, level access showers, ramps and door widening. They can also assess for a range of equipment, based on the outcome of a triage and assessment process. They are able to complete applications, offer advice on repairs and improvements and monitor and supervise contractors, providing a holistic and person centred service.
The teams have access to a range of mandatory and discretionary grants to support the works provided.
More information can be found at:
All Care and Repair staff are Dementia Friends.
NHS Choices provides some useful information on how home environments can be adapted or improved to support people living with Dementia.