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LILY in your community

For information about where you can find a LILY Advisor and how LILY features within your local community, use the drop down sections on this page to find out more.

Don't forget to check the Local News pages on the www.asklily.org.uk homepage for the latest updates on LILY in your Community!

What is LILY in your Community?

LILY (Living Independently in Later Years) is an initiative designed to make it much easier for older people, their families, friends and carers to access information about services, advice, activities and events that will help them to continue to live safely and independently at home.

The LILY Board oversees the LILY Project and reports to the West Norfolk Health Alliance.

Ask LILY currently brings together over 1000 services, activities and events – including information and advice on money matters, social activities, health, transport and more – for older people and those who support them, making it easy for people to find the contacts and information they need.

It also includes sections for a local What’s On guide, local news page, NHS Choices information and the site can be searched by category, key words, location or via the sites pre-populated quick links.

The LILY Project can be accessed in a variety of ways:

  • The LILY Online Directory
  • By telephoning 01553 616200
  • At community groups, locations and events
  • A home visit from a LILY Advisor

Community Groups, Locations and Events

LILY Advisors are available to attend local groups, locations and events, for example luncheon clubs, GP surgeries and local forums. 

To request a LILY Advisor to come along to your event or find out where they will be in attendance, please telephone 01553 616200 and ask for the LILY Coordinator or email asklily@west-norfolk.gov.uk.  The locations can also be found on the ‘LILY Advisor Community Locations' page of the LILY Online Directory, which can be found in the 'LILY in Your Community' section.

Home Visits

LILY Advisors are employees and volunteers from local voluntary sector partners including:

  • West Norfolk Befriending
  • West Norfolk Mind
  • West Norfolk Carers
  • West Norfolk Deaf Association

LILY Advisors attend a training and development day and are LILY Advisor Provider Quality Check approved.  They have mobile IT equipment and are able to access a wide range of information and make referrals as requested.

To request a home visit please telephone 01553 616200 and ask for the LILY Coordinator or email asklily@west-norfolk.gov.uk

Dementia Friendly Home Assessments

The LILY Project also funds Dementia Friendly Home Assesments.

The aim of the assessment is to enable those living with dementia to remain living safely in their own home for longer.

Measures that could be considered include signage or colour differentiation for those who suffer with memory loss and are visually impaired, installation of a Careline personal alarm, improved lighting arrangements, smoke detectors and easy-to-use taps along with recommendations for other adaptations that may reduce any potential risk to the resident.

To request a Dementia Friendly Home Assessment please call 01553 760671

 

Where is LILY in your Community?

If you would like to access LILY within your community, click here to find your nearest self-serve access point.

The askLILY website can be accessed on any internet browser, and any ICT device, including tablets and smart phones.

LILY Advisors can be found in a variety of community locations across West Norfolk and Swaffham, please check the askLILY website regularly for all of the latest LILY Community News! Please see LILY Advisor Community Locations for further information. If you'd like to request a LILY Access Point near to your community or would like a LILY Advisor to come along to your community group click here and complete our online contact form. 

LILY Advisors are also available for home visits.

Promoting LILY

Helpful information to assist with promoting LILY in your Community

We're keen for you to spread the word about LILY in the community. We hope you'll support us in our efforts to promote how LILY can assist people to live independent and fulfilled lives within their own communities, and support others to do the same. From basic household assistance and future planning, to dealing with complex issues, LILY is a great signposting tool to help local residents to retain their independence and discover what's on offer locally.

The LILY website is user friendly, and with a new responsive design www.asklily.org.uk LILY can be viewed on any type of internet device, including tablet computers and smart phones.

LILY Advisors are available to attend meetings, events and community locations with mobile IT.  Please contact the LILY Coordinator on 01553 616200 to request a LILY Advisor to attend your event.

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To assist you to promote LILY within your community, group or service we have uploaded the below documents to assist you.

You can view, print or email the below PDF documents individually:

  • LILY Leaflet click here
  • LILY Poster click here
  • LILY How To: Add a listing to askLILY click here
  • LILY How To: Create a user account click here
  • LILY How To: Create a shortlist of listings click here
  • LILY Information Powerpoint Presentation coming soon!

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If you have any enquiries about how best to promote LILY, please contact us.

How to support LILY as part of an existing group, service or community venue

If you'd like to be more involved in promoting askLILY to local residents within your community the LILY Coordinator would love to hear from you!

To express an interest in hosting a LILY Access Point, (as part of an existing service or group activity, or within a local venue) or to request a LILY Advisor to attend your event please click here.

Volunteering

How to volunteer 

If you'd like to be more involved in promoting askLILY to local residents within your community the LILY Coordinator would love to hear from you!

To express and interest in volunteering please click here.

LILY Advisor Supporting Information

Please find below the PowerPoint presentations from the LILY Advisor Training Day:

Home Improvement Agency

Assistive Technology

Benefits Advice

Housing Standards

Norfolk Directory

Norfolk Community Advice Network - Common Referral System

LILY Advisor Training

PowerPoint Presentation from the LILY Project Group Meeting 21/10/2016

Energy Presentation

Monitoring forms

One to One Monitoring forms:

Printable form

Event Monitoring Form (no presentation)

Printable form

Event Monitoring Form (with presentation)

Printable form

LILY PowerPoint Presentation

Presentation

 

LILY Advisor Community Locations

Thursday 17 August 2017

Family Action Swaffham, Swaffham Community Centre, 9:30am-12:30pm

No 8 The Old Bookshop, Downham Market, 9:30am-4pm

King's Lynn Deaf Centre, 9:30am-1:30pm

Docking Surgery, 10am-noon

Lynnsport, 10:45am-12:45pm

St Augustines Surgery, King's Lynn, 2-4pm

Friday 18 August 2017

Family Action Swaffham, Swaffham Community Centre, 9:30am-12:30pm

No 8 The Old Bookshop, Downham Market, 9:30am-4pm

King's Lynn Deaf Centre, 9:30am-1:30pm

WN Carers Group, Sovereign Centre, Downham Market, 10:30am-12:30pm

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

Howdale Surgery, Downham Market, 2-4pm

Saturday 19 August 2017

No 8 The Old Bookshop, Downham Market, 9:30am-4pm

Monday 21 August 2017

Family Action Swaffham, Swaffham Community Centre, 9:30am-12:30pm

No 8 The Old Bookshop, Downham Market, 9:30am-4pm

King's Lynn Deaf Centre, 9:30am-1:30pm

WN Carers Group, Tesco Hardwick Community Room, 1-3pm

Tuesday 22 August 2017

Family Action Swaffham, Swaffham Community Centre, 9:30am-12:30pm

No 8 The Old Bookshop, Downham Market, 9:30am-4pm

King's Lynn Deaf Centre, 9:30am-1:30pm

Swaffham Wellbeing Group, Swaffham Community Centre, 11am-noon

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

St James Medical Centre, King's Lynn, 2-4pm

Wednesday 23 August 2017

Family Action Swaffham, Swaffham Community Centre, 9:30am-12:30pm

No 8 The Old Bookshop, Downham Market, 9:30am-4pm

King's Lynn Deaf Centre, 9:30am-1:30pm

Thursday 24 August 2017

Family Action Swaffham, Swaffham Community Centre, 9:30am-12:30pm

No 8 The Old Bookshop, Downham Market, 9:30am to 4pm

King's Lynn Deaf Centre, 9:30am-1:30pm

Woottons Surgery, King's Lynn, 10am-noon

Friday 25 August 2017

Family Action Swaffham, Swaffham Community Centre, 9:30am-12:30pm

No 8 The Old Bookshop, Downham Market, 9:30am-4pm

King's Lynn Deaf Centre, 9:30am-1:30pm

WN Carers Group, United Services Social Club, Hunstanton, 10am-noon

Gaywood Library, 10am-noon

WN Carers Group, Sovereign Centre, Downham Market, 10:30am-12:30pm

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

Saturday 26 August 2017

No 8 The Old Bookshop, Downham Market, 9:30am-4pm

Monday 29 August 2017

Family Action Swaffham, Swaffham Community Centre, 9:30am-12:30pm

No 8 The Old Bookshop, Downham Market, 9:30am-4pm

King's Lynn Deaf Centre, 9:30am-1:30pm

Swaffham Wellbeing Group, Swaffham Community Centre, 11am-noon

Queen Elizabeth Hospital (opposite Costa),1:15-3:15pm

Wednesday 30 August 2017

Family Action Swaffham, Swaffham Community Centre, 9:30am-12:30pm

No 8 The Old Bookshop, Downham Market, 9:30am-4pm

King's Lynn Deaf Centre, 9:30am-1:30pm

Thursday 31 August 2017

Family Action Swaffham, Swaffham Community Centre, 9:30am-12.30pm

No 8 The Old Bookshop, Downham Market, 9:30am-4pm

King's Lynn Deaf Centre, 9:30am-1:30pm

Hilgay Good Companions, Good Companions Hall, Hilgay, 2-4pm 

Friday 1 September 2017

Southgates Medical Centre, King's Lynn, 10am-noon

WN Carers Group, Sovereign Centre, Downham Market, 10:30am-12:30pm

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

The Hollies Surgery, Downham Market, 2-4pm

Monday 4 September 2017

Hunstanton Library, 10am-noon

WN Carers Group, Tesco Hardwick Community Room, 1-3pm

Carole Brown Health Centre, Dersingham, 2-4pm

Tuesday 5 September 2017

Swaffham Wellbeing Group, Swaffham Community Centre, 11am-noon

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

Fairstead Surgery, King's Lynn, 2-4pm

Wednesday 6 September

King's Lynn Library, 10am-noon

Snettisham Surgery, 2-4pm

Upwell Health Centre, 2-4pm

Thursday 7 September 2017

Great Massingham Surgery, 10am-noon

Lynnsport, 10:15am-12:15pm

Friday 8 September 2017

WN Carers Group, Sovereign Centre, Downham Market, 10:30am-12:30pm

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

Boughton Surgery, 2-4pm

Monday 11 September 2017

Hunstanton Medical Practice, 10am-noon

WN Carers Group, Tesco Hardwick Community Room, 1-3pm

Dersingham Library, 1:30-3pm

Heacham Surgery, 2-4pm

Tuesday 12 September 2017

Swaffham Wellbeing Group, Swaffham Community Centre, 11am-noon

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

Wednesday 13 September 2017

The Burnhams Surgery, Burnham Market, 10am-noon

Thursday 14 September 2017

Feltwell Surgery, 2-4pm

Friday 15 September 2017

WN Carers Group, Sovereign Centre, Downham Market, 10:30am-12:30pm

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

Howdale Surgery, Downham Market, 2-4pm

Gaywood Library, 2:30-4:30pm

Monday 18 September 2017

WN Carers Group, Tesco Hardwick Community Room, 1-3pm

Tuesday 19 September 2017

Watlington Medical Centre, 10am-12noon

West Norfolk Older Peoples Forum Open Meeting, St Michaels Centre, South Lynn, 10am-noon

Swaffham Wellbeing Group, Swaffham Community Centre, 11am-noon

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

Thursday 21 September 2017

Docking Surgery, 10am-noon

St Augustines Surgery, King's Lynn, 2-4pm

Friday 22 September 2017

WN Carers Group, Sovereign Centre, Downham Market, 10:30am-12:30pm

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

Monday 25 September 2017

St Clements Surgery, Terrington St Clement, 10am-noon

WN Carers Group, Tesco Hardwick Community Room, 1-3pm

Tuesday 26 September 2017

Swaffham Wellbeing Group, Swaffham Community Centre, 11am-noon

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

St James Medical Practice, King's Lynn, 2-4pm

Wednesday 27 September 2017

Older Persons Open Day, Corn Exchange, King's Lynn, 10am-2pm

Thursday 28 September 2017

Woottons Surgery, King's Lynn 10am-noon

King's Lynn Trinity Rotary Club Talk, 6pm

Friday 29 September 2017

Oasis Leisure Centre, Hunstanton, 9:30-11:30am

WN Carers Group, Sovereign Centre, Downham Market, 10:30am-12:30pm

Queen Elizabeth Hospital (opposite Costa), 1:15-3:15pm

WN Carers Group, United Services Social Club, Hunstanton, 10am-noon

Monday 2 October 2017

Hunstanton Library, 10am-noon

Wednesday 4 October 2017

Swaffham Health Roadshow

Snettisham Surgery, 2-4pm

Thursday 5 October 2017

Dersingham Library, 10am-noon

Wednesday 11 October 2017

Ladies Group, Snettisham Methodist Church Hall, 7-8:30pm

Monday 16 October 2017

Reffley Friends and Neighbours Group, Reffley Hall, 2-3pm

Friday 20 October 2017

Bridge Street Surgery Roadshow, Town Hall, Downham Market, 9am-1pm

Wednesday 1 November 2017

Snettisham Surgery, 2-4pm

Wednesday 8 November 2017

Dersingham Library, 10am-noon

Wednesday 6 December 2017

Dersingham Library, 2-4pm

Snettisham Surgery, 2-4pm

Monday 5 February 2018

St Clements Womens Club, Terrington St Clement Village Hall, 7:15-9pm

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