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Lily in your community

For information about where you can find a Lily Advisor and how Lily features within your local community, use the drop down sections on this page to find out more.

What is Lily in your Community?

Lily is a service from the Borough Council of King’s Lynn & West Norfolk that helps adults in west Norfolk and Swaffham to develop friendships and engage in our communitiy.

Lily online

The Lily online directory lists organisations, services and activities that help people live healthy, active and independent lives.

Lily in the community

Trained Lily advisors visit local groups, locations and events to promote our service.

Lily face-to-face

Lily advisors make visits to clients of the service in their home, or in a community location. Clients can have up to five face-to-face sessions, and can use the time however they wish: to get help searching the Lily online directory, to be referred to other services, or to be supported when trying new activities, or volunteering.

Where is Lily in your Community?

The Lily website can be accessed on any internet browser, and any ICT device, including tablets and smart phones.

Lily Advisors can be found in a variety of community locations across West Norfolk and Swaffham, please see Lily Advisor Community Locations for further information. If you'd like a Lily Advisor to come along to your community group click here and complete our online contact form. 

Lily Advisors are also available for home visits.

Promoting Lily

Helpful information to assist with promoting Lily in your Community

We're keen for you to spread the word about Lily in the community. We hope you'll support us in our efforts to promote how Lily can assist people to live independent and fulfilled lives within their own communities, and support others to do the same. From basic household assistance and future planning, to dealing with complex issues, Lily is a great signposting tool to help local residents to retain their independence and discover what's on offer locally.

The Lily website is user friendly can be viewed on any type of internet device, including tablet computers and smart phones.

Lily Advisors are available to attend meetings, events and community locations with information and mobile IT. Please contact the Lily Coordinator on 01553 616200 to request a Lily Advisor to attend your event.


To assist you to promote Lily within your community, group or service we have uploaded the below documents to assist you.

You can view, print or email the below PDF documents individually:


If you have any enquiries about how best to promote Lily, please contact us.

How to support Lily as part of an existing group, service or community venue

If you'd like to be more involved in promoting Lily to local residents within your community the Lily Coordinator would love to hear from you!

To request a Lily Advisor to attend your event please click here.


How to volunteer 

We can support you to find a volunteer opportunity in your local community.

To express an interest in volunteering please click here.

Lily Advisor Supporting Information

Please find below the PowerPoint presentations from the Lily Advisor Training Day:

Home Improvement Agency

Assistive Technology

Benefits Advice

Housing Standards

Norfolk Directory

Norfolk Community Advice Network - Common Referral System

LILY Advisor Training

PowerPoint Presentation from the Lily Project Group Meeting 21/10/2016

Energy Presentation

Lily Advisor Community Locations

Wednesday 10 October 2018 2-4pm

Warm Hearts Meeting, Gaywood Churchrooms

Wednesday 10 October 2018 7:30-9:30pm

Ladies Group Talk, Gaywood Churchrooms

Thursday 11 October 2018 4:30-8pm

Isolation and Loneliness in West Norfolk event, South Lynn Community Centre

Friday 12 October 10-11am

King's Lynn U3A talk

Monday 15 October 2018

Hunstanton U3A talk

Friday 19 October 2018 9am-1pm

Health Fair, Downham Market Town Hall

Saturday 20 October 2018 11am-4pm

Dersingham Village Centre Open House

Thursday 24 October 2018 10am-3pm

Spark Community Event, North Creake Village Hall

Thursday 25 October 2018 10am-1pm

In Good Company Event, Emneth Church Hall

Saturday 3 November 2018 11am-1pm

CALM Support Group, St Edmunds Church Hall, Hunstanton

Monday 5 November 2018 10am-3pm

Downham Dementia Support Carers Event, Downham Market Town Hall

Tuesday 6 November 2018 10am-3pm

Thornham Soup and Sandwich, Thornham Village Hall

Tuesday 20 November 2018 1-3pm

Craft and Chatter Group, St Clements Church, Outwell

Tuesday 15 January 2019 7:30-9:30pm

King's Lynn WI, St John's Church

Wednesday 27 March 2019 7-9pm

Sandringham WI, West Newton Village Hall

Tuesday 14 May 2018

Norfolk Pensions Forum

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