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LILY in your community

For information about where you can find a LILY Advisor and how LILY features within your local community, use the drop down sections on this page to find out more.

Don't forget to check the Local News pages on the www.asklily.org.uk homepage for the latest updates on LILY in your Community!

What is LILY in your Community?

LILY (Living Independently in Later Years) is an initiative designed to make it much easier for older people, their families, friends and carers to access information about services, advice, activities and events that will help them to continue to live safely and independently at home.

The LILY Board oversees the LILY Project and reports to the West Norfolk Health Alliance.

Ask LILY currently brings together over 1000 services, activities and events – including information and advice on money matters, social activities, health, transport and more – for older people and those who support them, making it easy for people to find the contacts and information they need.

It also includes sections for a local What’s On guide, local news page, NHS Choices information and the site can be searched by category, key words, location or via the sites pre-populated quick links.

The LILY Project can be accessed in a variety of ways:

  • The LILY Online Directory
  • By telephoning 01553 616200
  • At community groups, locations and events
  • A home visit from a LILY Advisor

Community Groups, Locations and Events

LILY Advisors are available to attend local groups, locations and events, for example luncheon clubs, GP surgeries and local forums. 

To request a LILY Advisor to come along to your event or find out where they will be in attendance, please telephone 01553 616200 and ask for the LILY Coordinator or email asklily@west-norfolk.gov.uk.  The locations can also be found on the ‘LILY Advisor Community Locations' page of the LILY Online Directory, which can be found in the 'LILY in Your Community' section.

Home Visits

LILY Advisors are employees and volunteers from local voluntary sector partners including:

  • West Norfolk Befriending
  • West Norfolk Mind
  • West Norfolk Carers
  • West Norfolk Deaf Association

LILY Advisors attend a training and development day and are LILY Advisor Provider Quality Check approved.  They have mobile IT equipment and are able to access a wide range of information and make referrals as requested.

To request a home visit please telephone 01553 616200 and ask for the LILY Coordinator or email asklily@west-norfolk.gov.uk

Dementia Friendly Home Assessments

The LILY Project also funds Dementia Friendly Home Assesments.

The aim of the assessment is to enable those living with dementia to remain living safely in their own home for longer.

Measures that could be considered include signage or colour differentiation for those who suffer with memory loss and are visually impaired, installation of a Careline personal alarm, improved lighting arrangements, smoke detectors and easy-to-use taps along with recommendations for other adaptations that may reduce any potential risk to the resident.

To request a Dementia Friendly Home Assessment please call 01553 760671

 

Where is LILY in your Community?

If you would like to access LILY within your community, click here to find your nearest self-serve access point.

The askLILY website can be accessed on any internet browser, and any ICT device, including tablets and smart phones.

LILY Advisors can be found in a variety of community locations across West Norfolk and Swaffham, please check the askLILY website regularly for all of the latest LILY Community News! Please see LILY Advisor Community Locations for further information. If you'd like to request a LILY Access Point near to your community or would like a LILY Advisor to come along to your community group click here and complete our online contact form. 

LILY Advisors are also available for home visits.

Promoting LILY

Helpful information to assist with promoting LILY in your Community

We're keen for you to spread the word about LILY in the community. We hope you'll support us in our efforts to promote how LILY can assist people to live independent and fulfilled lives within their own communities, and support others to do the same. From basic household assistance and future planning, to dealing with complex issues, LILY is a great signposting tool to help local residents to retain their independence and discover what's on offer locally.

The LILY website is user friendly, and with a new responsive design www.asklily.org.uk LILY can be viewed on any type of internet device, including tablet computers and smart phones.

LILY Advisors are available to attend meetings, events and community locations with mobile IT.  Please contact the LILY Coordinator on 01553 616200 to request a LILY Advisor to attend your event.

___________________________________________________________________________

To assist you to promote LILY within your community, group or service we have uploaded the below documents to assist you.

You can view, print or email the below PDF documents individually:

  • LILY Leaflet click here
  • LILY Poster click here
  • LILY How To: Add a listing to askLILY click here
  • LILY How To: Create a user account click here
  • LILY How To: Create a shortlist of listings click here
  • LILY Information Powerpoint Presentation coming soon!

____________________________________________________________________________

If you have any enquiries about how best to promote LILY, please contact us.

Hosting a LILY Access Point

How to support LILY as part of an existing group, service or community venue

If you'd like to be more involved in promoting askLILY to local residents within your community the LILY Coordinator would love to hear from you!

To express an interest in hosting a LILY Access Point, (as part of an existing service or group activity, or within a local venue) or to request a LILY Advisor to attend your event please click here.

Please note: Once you have submitted your information the LILY Coordinator will be notified of your interest in getting more involved in LILY in your Community, you will aslo be added to the LILY mailing list so that a member of the team can discuss your enquiry in more detail and keep you informed of the latest oppotunities.

Volunteering

How to volunteer 

If you'd like to be more involved in promoting askLILY to local residents within your community the LILY Coordinator would love to hear from you!

To express and interest in volunteering please click here.

Please note: Once you have submitted your information the LILY Coordinator will be notified of your interest in getting more involved in LILY in your Community, you will alsoo be added to the LILY mailing list so that a member of the team can discuss your enquiry in more detail and keep you informed of the latest opportunities.

LILY Advisor Supporting Information

Please find below the PowerPoint presentations from the LILY Advisor Training Day:

Home Improvement Agency

Assistive Technology

Benefits Advice

Housing Standards

Norfolk Directory

Norfolk Community Advice Network - Common Referral System

LILY Advisor Training

PowerPoint Presentation from the LILY Project Group Meeting 21/10/2016

Energy Presentation

Monitoring forms

One to One Monitoring forms:

Printable form

Event Monitoring Form (no presentation)

Printable form

Event Monitoring Form (with presentation)

Printable form

LILY PowerPoint Presentation

Presentation

 

LILY Advisor Community Locations

King's Lynn Deaf Centre 29th June 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 29th June 9.30am to 4pm

King's Lynn Deaf Centre 30th June 9.30am to 1.30pm

Carers Elite Coffee Morning, Downham Market Town Hall 30th June 10am to 12noon

No 8 The Old Bookshop Downham Market 30th June 9.30am to 4pm

WN Carers Group, United Services Social Club, Hunstanton 30th June 10am to 12noon

Norfolk Knitters, Freebridge Community Centre, Providence Street, King's Lynn 30th June 10am to 12noon

WN Carers Group, Sovereign Centre, Downham Market 30th June 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 30th June 1.15-3.15pm

No 8 The Old Bookshop Downham Market 1st July 9.30am to 4pm

King's Lynn Deaf Centre 3rd July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 3rd July 9.30am to 4pm

Hunstanton Library 3rd July 2-4pm

Carole Brown Surgery, Dersingham 3rd July 2-4pm

WN Carers Group Tesco Hardwick Community Room 3rd July 1-3pm

King's Lynn Deaf Centre 4th July 9.30am to 1.30pm

West Norfolk Mind Allotment Open Day, Frontway, North Lynn 4th July 10am to 4pm

No 8 The Old Bookshop Downham Market 4th July 9.30am to 4pm

King's Lynn Library 4th July 10am to 12noon

King's Lynn Library Reading Well Book Launch 4th July 2-4pm

Swaffham Wellbeing Group, Swaffham Community Centre 4th July 11am to 12noon

Fairstead Surgery, King's Lynn 4th July 2-4pm

King's Lynn Deaf Centre 5th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 5th July 9.30am to 4pm

Upwell Health Centre 5th July 2-4pm

Snettisham Surgery 5th July 2-4pm

King's Lynn Deaf Centre 6th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 6th July 9.30am to 4pm

Great Massingham Surgery 6th July 10am to 12noon

Dersingham Library 6th July 10.30am to 12noon

Golden Link, Ashill Community Centre 6th July

King's Lynn Deaf Centre 7th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 7th July 9.30am to 4pm

Southgates Medical and Surgical Centre, King's Lynn 7th July 10am to 12noon

WN Carers Group, Sovereign Centre, Downham Market 7th July 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 7th July 1.15-3.15pm

The Hollies Surgery, Downham Market 7th July 2-4pm

No 8 The Old Bookshop Downham Market 8th July 9.30am to 4pm

Healthy Living Event, the Green, Hunstanton 8th July

King's Lynn Deaf Centre 10th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 10th July 9.30am to 4pm

Hunstanton Medical Practice 10th July 10am to 12noon

WN Carers Group Tesco Hardwick Community Room 10th July 1-3pm

Heacham Surgery 10th July 2-4pm

King's Lynn Deaf Centre 11th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 11th July 9.30am to 4pm

Swaffham Wellbeing Group, Swaffham Community Centre 11th July 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 11th July 1.15-3.15pm

King's Lynn Deaf Centre 12th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 12th July 9.30am to 4pm

The Burnhams Surgery, Burnham Market 12th July 10am to 12noon

King's Lynn Deaf Centre 13th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 13th July 9.30am to 4pm

Feltwell Surgery 13th July 2-4pm

King's Lynn Deaf Centre 14th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 14th July 9.30am to 4pm

WN Carers Group, Sovereign Centre, Downham Market 14th July 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 14th July 1.15-3.15pm

Downham Market Leisure Centre 14th July 2-3pm

Boughton Surgery 14th July 2-4pm

No 8 The Old Bookshop Downham Market 15th July 9.30am to 4pm

King's Lynn Deaf Centre 17th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 17th July 9.30am to 4pm

WN Carers Group Tesco Hardwick Community Room 17th July 1-3pm

King's Lynn Deaf Centre 18th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 18th July 9.30am to 4pm

Watlington Medical Centre 18th July 10am to 12noon

Swaffham Wellbeing Group, Swaffham Community Centre 18th July 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 18th July 1.15-3.15pm

Oddfellows Social, Reffley Community Hall 18th July 2pm to 3pm

King's Lynn Deaf Centre 19th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 19th July 9.30am to 4pm

Magdalen Happy Circle 5th July  3.15pm

King's Lynn Deaf Centre 20th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 20th July 9.30am to 4pm

WNCCG AGM, Town Hall King's Lynn 20th July 9-11am

Docking Surgery 20th July 10am to 12noon

St Augustines Surgery, King's Lynn 20th July 2-4pm

King's Lynn Deaf Centre 21st July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 21st July 9.30am to 4pm

WN Carers Group, Sovereign Centre, Downham Market 21st July 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 21st July 1.15-3.15pm

Howdale Surgery, Downham Market 21st July 2-4pm

No 8 The Old Bookshop Downham Market 22nd July 9.30am to 4pm

No 8 The Old Bookshop Downham Market 24th July 9.30am to 4pm

King's Lynn Deaf Centre 24th July 9.30am to 1.30pm

Gaywood Library, 24th July 10am to 12noon

St Clements Surgery, Terrington St Clement 24th July 10am to 12noon

WN Carers Group Tesco Hardwick Community Room 24th July 1-3pm

King's Lynn Deaf Centre 25th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 25th July 9.30am to 4pm

Swaffham Wellbeing Group, Swaffham Community Centre 25th July 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 25th July 1.15-3.15pm

St James Medical Centre, King's Lynn 25th July 2-4pm

King's Lynn Deaf Centre 26th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 26th July 9.30am to 4pm

Howdale Surgery PPG Meeting 26th July 12.30pm

Watlington Wednesday Club, Watlington Village Hall 26th July 2pm

King's Lynn Deaf Centre 27th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 27th July 9.30am to 4pm

Woottons Surgery 27th July 10am to 12noon

Bridge for Heroes AGM All Saints Church King's Lynn 27th July 1.30-3pm

Downham Market Leisure Centre 27th July 2-3pm

King's Lynn Deaf Centre 28th July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 28th July 9.30am to 4pm

Rainbow Cafe, Watlington Village Hall 28th July 9.30am to 12noon

WN Carers Group, United Services Social Club, Hunstanton 28th July 10am to 12noon

WN Carers Group, Sovereign Centre, Downham Market 28th July 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 28th July 1.15-3.15pm

No 8 The Old Bookshop Downham Market 29th July 9.30am to 4pm

King's Lynn Deaf Centre 31st July 9.30am to 1.30pm

No 8 The Old Bookshop Downham Market 31st July 9.30am to 4pm

Hunstanton Library 31st July 10am to 12 noon

WN Carers Group Tesco Hardwick 31st July 1-3pm

King's Lynn Library 1st August 10.30am - 12noon

Swaffham Wellbeing Group, Swaffham Community Centre 1st August 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 1st August 1.15-3.15pm

Emneth Evergreen Club, Emneth Central Hall, 1st August 1.30-3.45pm

Fairstead Surgery, King's Lynn 1st August 2-4pm

Snettisham Surgery 2nd August 2-4pm

Upwell Health Centre 2nd August 2-4pm

Great Massingham Surgery 3rd August 10am to 12noon

Southgates Medical and Surgical Centre, King's Lynn 4th August 10am to 12noon

WN Carers Group, Sovereign Centre, Downham Market 4th August 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 4th August 1.15-3.15pm

The Hollies Surgery, Downham Market 4th August 2-4pm

WN Carers Group Tesco Hardwick Community Room 7th August 1-3pm

Carole Brown Health Centre, Dersingham 7th August 2-4pm

Swaffham Wellbeing Group, Swaffham Community Centre 8th August 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 8th August 1.15-3.15pm

The Burnhams Surgery, Burnham Market 9th August 10am to 12noon

Dersingham Library 9th August 10.30am - 12noon

Feltwell Surgery 10th August 2-4pm

WN Carers Group, Sovereign Centre, Downham Market 11th Aug 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 11th August 1.15-3.15pm

Boughton Surgery 11th August 2-4pm

Hunstanton Medical Centre 14th August 10am to 12noon

WN Carers Group Tesco Hardwick Community Room 14th August 1-3pm

Heacham Surgery 14th August 2-4pm

Watlington Medical Centre 15th August 10am to 12noon

Swaffham Wellbeing Group, Swaffham Community Centre 15th August 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 15th August 1.15-3.15pm

Docking Surgery 17th August 10am to 12noon

St Augustines Surgery, King's Lynn 17th August 2-4pm

WN Carers Group, Sovereign Centre, Downham Market 18th Aug 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 18th August 1.15-3.15pm

Howdale Surgery, Downham Market 18th August 2-4pm

WN Carers Group Tesco Hardwick Community Room 21st August 1-3pm

Swaffham Wellbeing Group, Swaffham Community Centre 22nd August 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 22nd August 1.15-3.15pm

St James Medical Centre, King's Lynn 22nd August 2-4pm

Woottons Surgery, King's Lynn 24th August 10am to 12noon

WN Carers Group, United Services Social Club, Hunstanton 25th August 10am to 12noon

Gaywood Library, 25th August 10am to 12noon

WN Carers Group, Sovereign Centre, Downham Market 25th Aug 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 25th August 1.15-3.15pm

Swaffham Wellbeing Group, Swaffham Community Centre 29th August 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 29th August 1.15-3.15pm

Southgates Medical Centre, King's Lynn 1st Sept 10am to 12noon

WN Carers Group, Sovereign Centre, Downham Market 1st Sept 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 1st Sept 1.15-3.15pm

The Hollies Surgery, Downham Market 1st Sept 2-4pm

WN Carers Group Tesco Hardwick Community Room 4th Sept 1-3pm

Carole Brown Health Centre, Dersingham 4th Sept 2-4pm

Swaffham Wellbeing Group, Swaffham Community Centre 5th Sept 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 5th Sept 1.15-3.15pm

Fairstead Surgery, King's Lynn 5th Sept 2-4pm

King's Lynn Library 6th August 10am to 12noon

Snettisham Surgery 6th August 2-4pm

Upwell Health Centre 6th Sept 2-4pm

Great Massingham Surgery 7th Sept 10am to 12noon

WN Carers Group, Sovereign Centre, Downham Market 8th Sept 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 8th Sept 1.15-3.15pm

Boughton Surgery 8th Sept 2-4pm

Hunstanton Medical Practice 11th Sept 10am to 12noon

WN Carers Group Tesco Hardwick Community Room 11th Sept 1-3pm

Dersingham Library 11th August 1.30-3pm

Heacham Surgery 11th Sept 2-4pm

Swaffham Wellbeing Group, Swaffham Community Centre 12th Sept 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 12th Sept 1.15-3.15pm

The Burnhams Surgery, Burnham Market 13th Sept 10am to 12noon

Feltwell Surgery 14th Sept 2-4pm

WN Carers Group, Sovereign Centre, Downham Market 15th Sept 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 15th Sept 1.15-3.15pm

Howdale Surgery, Downham Market 15th Sept 2-4pm

Gaywood Library, 15th September 2.30-4.30pm

WN Carers Group Tesco Hardwick Community Room 18th Sept 1-3pm

Watlington Medical Centre 19th Sept 10am to 12noon

Swaffham Wellbeing Group, Swaffham Community Centre 19th Sept 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 19th Sept 1.15-3.15pm

Docking Surgery 21st Sept 10am to 12noon

St Augustines Surgery, King's Lynn 21st Sept 2-4pm

WN Carers Group, Sovereign Centre, Downham Market 22nd Sept 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 22nd Sept 1.15-3.15pm

St Clements Surgery, Terrington St Clement 25th Sept 10am to 12noon

WN Carers Group Tesco Hardwick Community Room 25th Sept 1-3pm

Swaffham Wellbeing Group, Swaffham Community Centre 26th Sept 11am to 12noon

Queen Elizabeth Hospital (opposite Costa) 26th Sept 1.15-3.15pm

St James Medical Practice, King's Lynn 26th Sept 2-4pm

Woottons Surgery, King's Lynn 28th Sept 10am to 12noon

WN Carers Group, Sovereign Centre, Downham Market 29th Sept 10.30am to 12.30pm

Queen Elizabeth Hospital (opposite Costa) 29th Sept 1.15-3.15pm

WN Carers Group, United Services Social Club, Hunstanton 29th Sept 10am to 12noon

Ladies Group Snettisham Methodist Church Hall 11th October 7-8.30pm

Swaffham Provider Partnership

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