Local News

Winter Fuel Payments

If you were born on or before 5 April 1954 you could get between £100 and £300 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’. You usually get a Winter Fuel Payment automatically if you are eligible and…

Turn2Us Help at Christmas

Financial support over the holidays. Christmas is a demanding time financially and the cost of Christmas can be overwhelming. The pressure to buy presents and cook family meals can lead to a build-up of debt, which may cause difficulties throughout the year. The financial demands…

Rogue Trader Alerts

Rogue Trader Alert – Doorstep cold callers selling ‘their’ artwork – 28 November 2019 We are warning residents to be on their guard after receiving multiple reports of doorstep cold callers attempting to sell ‘their’ artwork. Reports have included both male and female cold callers…

Scam Alert - Text Messages

Scam Alert – Text messages claiming ‘you have a pending Tax Refund from your council’ – 19 November 2019 Be aware of text messages stating that ‘you have a pending Tax Refund from your council’ and supplying a link to ‘proceed with your application'. These…

Scam Alert – Telephone cold calls

Scam Alert – Telephone cold calls claiming to be from ‘Visa’ or ‘Mastercard’ – 25 November 2019 Watch out for telephone cold calls which claim to be from ‘VISA’ or ‘Mastercard’. The cold calls deliver a pre-recorded message stating a ‘£600 overseas transaction’ is about…

Scam Alert - Emails

Scam Alert – Emails claiming to be from ‘TV Licensing’ – 18 November 2019 We are aware that emails claiming to be from TV Licencing are continuing to circulate. Recent examples have included emails claiming that ‘as we couldn’t take the latest payment’ and ‘this…

Healthwatch Norfolk cancer services engagement 2019/20

1 in 2 people in the UK born after 1960 will be diagnosed with some form of cancer during their lifetime, which is why it is important that patients have their say on how services are run. Healthwatch Norfolk is seeking to partner with local charities, care providers and community…

Would you like a Lily Advisor to come and talk to your group?

Lily Advisors are available to come and give talks to local groups!  If you would like to book a talk please call 01553 616200 or email asklily@west-norfolk.gov.uk They can also come along to coffee mornings and community locations armed with information and an ipad ready…