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National Energy Action (NEA)

NEA has produced a series of useful leaflets which provide specific, easy-to-read information on key issues relating to keeping warm in their homes. The topics covered are: Using your central heating system How to read your gas bill How to read your electricity bill How…
Website:
www.nea.org.uk

npower Health Through Warmth Crisis Fund

npower Health Through Warmth (HTW) Crisis Fund offers help to people in England who have long-term illnesses and are finding it hard to fund heating and insulation measures in their homes. Clients don’t have to be or become an npower customer, to receive help. FUNDING UPDATE…
Telephone:
0300 124 0316

E-mail
info@filt.org.uk

Website:
www.filt.org.uk

Power cut - call 105

Do you know who to contact if you have a power cut? 105 is the new number to call. It’s free of charge and will put you through to your local network operator who can give you help and advice.
Telephone:
105

Website:
powercut105.com

Shelter - Fuel Poverty Advice

  At Shelter, we’re often approached for help and support by people struggling to pay their energy bills, or facing debts with fuel companies. Thanks to a grant from the British Gas Energy Trust – solely funded by British Gas – we’re now able to…
Telephone:
0808 800 4444 Housing Advice Helpline, 0344 515 2000 Main Switchboard, 0344 515 1860 Debt & Welfare Benefits Advice Service

E-mail
info@shelter.org.uknorfolk@shelter.org.uk

Website:
www.shelter.org.uk

Stay Well This Winter

Cold weather can be tough but it’s especially hard on vulnerable people, or people aged 65 and over. Our advice can help you stay well this winter. Norfolk County Council's campaign is run in conjunction with the NHS and Public Health England Stay Well This…
Telephone:
0344 800 8020

E-mail
information@norfolk.gov.uk

Website:
www.norfolk.gov.uk

Surviving Winter Appeal

Simply keeping warm in the colder weather can be a challenge for vulnerable and elderly people due to poverty and inadequate housing which can lead to health issues. ‘Heat Vs Eat’ is a reality for many elderly people. The Surviving Winter Appeal in Norfolk is…

Winter First Aid Tips

First aid tips for cold weather provided by St. John Ambulance.
Website:
www.sja.org.uk

Winter Fuel Payment

You could get between £100 and £300 tax-free to help pay your heating bills if you were born on or before 5 May 1953. This is known as a ‘Winter Fuel Payment’. Most payments are made automatically between November and December. You should get your…
Telephone:
0345 915 1515

Website:
www.gov.uk/winter-fuel-payment

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