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Bus Users

Bus Users UK gives passengers a voice, campaigns for better services, and works to protect the interests of bus and coach users. Buses are a lifeline. They help reduce congestion and pollution, build communities, and ensure that people from all social backgrounds and locations can…

Telephone:: 0300 111 0001
E-mail: enquiries@bususers.org
Website:: www.bususers.org

Concessionary Travel Pass

There are two types of concessionary travel pass: Age-related pass Disabled pass The passes are available to all Norfolk residents who meet the age or disability requirements and it’s free to apply online or by post. You can apply online or download application forms from…

Telephone:: 0344 800 8020
E-mail: information@norfolk.gov.uk
Website:: www.norfolk.gov.uk

Disability Onboard

Disability Onboard is a website provided by National Rail which offers advice and guidance to help disabled people to travel by train. It will help you identify the barriers that might affect your train journey and show you how to find solutions.

Website:: www.disability-onboard.co.uk

Disabled Persons Railcard

If you have a disability that makes travelling by train difficult you might qualify for the Disabled Persons Railcard that will allow you to get 1/3 off most rail fares throughout Great Britain. If you're travelling with an adult companion they also can get 1/3…

Telephone:: 0345 605 0525, 0345 601 0132 Minicom
E-mail: disability@raildeliverygroup.com
Website:: www.disabledpersons-railcard.co.uk

First Bus

First operate a limited stop service between Lowestoft and Peterborough via Swaffham, King's Lynn, Wisbech and villages on the A47 route. They also operate a route from Fakenham to Norwich.

Telephone:: 0345 602 0121 Customer services, 0871 200 2233 Travel line
E-mail: firstsouthuk@firstgroup.com
Website:: www.firstgroup.com

King's Lynn Ferry

A regular passenger ferry service operates between the historic centre of King’s Lynn and West Lynn providing a convenient service for commuters and shoppers who wish to avoid travelling and parking in the town centre. The ferry is operated by S.N. Kingston Marine Services. Monday…

Telephone:: 07974 260639
E-mail: westlynnferry@gmail.com
Website:: www.west-norfolk.gov.uk/info

Konectbus

Konectbus is a Norfolk-based bus operator carrying around three million passengers a year, throughout Norfolk, with a fleet of approximately 55 vehicles, all of which are low-floor, each with a wheelchair space. Its services provide essential links to many locations throughout Norfolk from local towns…

Telephone:: 01362 851210
E-mail: feedback@konectbus.co.uk
Website:: www.konectbus.co.uk

Lynxbus

Lynx is a brand new, locally owned and totally independent bus operator in West Norfolk. The company has been set up by a small group of local people who have many years experience of running quality bus services in Norfolk. From Sunday 29th April 2018…

Telephone:: 01553 611955
E-mail: talk2us@lynxbus.co.uk
Website:: www.lynxbus.co.uk

National Express

National Express runs a network of coach services throughout the UK. Assisted travel is available for people with special mobility needs (please call the Helpline before booking). National Express recommends that anyone wishing to travel in a wheelchair contacts them at least 36 hours in…

Telephone:: 0371 781 8181 helpline, 0871 781 8181 bookings and general information
Website:: www.nationalexpress.com

Norfolk Bus Forum

Norfolk Bus Forum brings together bus operators throughout Norfolk, bus user groups, Norfolk County Council, Norwich City Council, Greater Anglia Trains, local councillors and other transport stakeholders. The Forum is aimed at improving and promoting bus services in Norfolk.

Telephone:: 01603 624580
Website:: www.bususers.org.

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