Norfolk County Council - Norfolk Swift Response

Norfolk County Council

Norfolk Swift Response is a free 24-hour service you can call if you have an urgent, unplanned need at home but don’t need the emergency services. If, for example, your partner or carer is suddenly admitted to hospital, the Swift Response team can assist you with getting up, washing and dressing. They can also help if you have a fall but are not seriously injured and can bring special lifting equipment to help make moving as safe as possible for you.

Who can get assistance from Norfolk Swift Response?

Norfolk County Council operates a 24-hour countywide Norfolk Swift Response Service. This service is for people who are over 18, living at home and require physical or practical support with daily living tasks.

This includes:

  • People with physical illness or disabilities
  • People with learning disabilities
  • People with mental health problems
  • Carers

Contact

Telephone
0344 800 8020 0344 800 8020 In an emergency ALWAYS DIAL 999 In an emergency ALWAYS DIAL 999
E-mail
information@norfolk.gov.uk
Website
www.norfolk.gov.uk
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Parent Organisation
Norfolk County Council

Availability

Other notes

Swift Response is a member of Home Shield Norfolk

Last Updated: 16 June 2022

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