The British Gas Energy Trust

Struggling with energy debt?

If you’re struggling with debt its difficult to know where to turn. The British Gas Energy Trust would encourage you to contact your local Money Advice Agency for help before applying for a grant. If you get advice, this will help your chances of a successful grant application.

Click here to find your local advice centre or find online debt and money information at www.turn2us.org.uk, www.StepChange.org and on the Citizens Advice national website.

Our Grants

Once you have sought advice, the British Gas Energy Trust may be able to provide a grant if you are struggling to pay off gas or electricity debt. Please note grants over £1,500 will only be considered in exceptional circumstances.  As part of your application, we will want to understand how you will be able to manage your energy costs in future. This is why it’s so important to ensure you have sought professional money advice before applying, as there may be other routes which are more suitable for your situation.

Our debt relief grants are available to both British Gas customers and customers of other energy suppliers.

If you are struggling with domestic gas and electricity debts owed to British Gas or other suppliers you can apply for a grant from us to clear that debt.

Please read the Who Can Apply section to ensure you are eligible to apply.

The grants available and eligibility criteria may change from time to time so please check carefully before you apply.

Individual and Families Debt Write Off Fund

The Fund is open to BG and non-BG customers with an energy debt between £250 and £1500 – the debt must apply to your primary residence and must be an active energy account.

British Gas Energy Support Fund

Thanks to British Gas, the Trust will, on the 12th September, open a new energy support fund to help the most financially vulnerable British Gas customers, who are struggling to pay their energy bills – building on the support it already offers them.

This fund, has been set up in response to the increasing cost of living and rising inflation, including Ofgem’s most recent price cap increase. Through the fund, thousands of eligible British Gas customers with fuel debt of £250 to £1,500, can apply for grants to help pay their energy bills over the coming months.

The fund will remain open until all the money invested has been awarded.