Leeway Live Chat

Leeway has launched a new live chat service on its website, which will provide advice and support to those experiencing domestic abuse. 

Operated by a new First Contact Case Worker, the service has been funded by the Office of the Police and Crime Commissioner for Norfolk. 

The live chat will initially operate on Monday’s, Wednesday’s and Friday’s between 10am and midday, and enhances Leeway’s current advice and support provisions, which include email and telephone support. 

Those accessing the live chat will receive free, confidential and non-judgemental advice and support on issues such as safety planning or referring to other Leeway services.

The live chat will provide a safe and discrete way of accessing advice and support, without alerting the perpetrator in the same way that a telephone call would.