Chatterton House - Dementia and Complexity in Later Life Service (West Norfolk)

Chatterton House offers support to people experiencing memory problems or with severe mental health problems and complex physical frailties in need of assessment and support in the community.

​​It offers assessment, support, advice, education, psychological therapy, signposting and guidance, on an individual or group basis, as appropriate. If you are ill, it offers support in your own home.

​To get help from the service, please visit your GP who can arrange for appropriate investigations, such as blood tests and ECG tests if appropriate, and then refer you if necessary through the Access and Assessment team on 0300 7900371.

The clinic service is available at the following times:

  • Monday 8.30am - 4.30pm
  • Tuesday​ 8.30am - 4.30pm
  • Wednesday​ 8.30am - 4.30pm
  • ​Thursday​ 8.30am - 4.30pm
  • Friday​ 8.30am - 4.30pm

The Chatterton House dementia intensive support team is available 8.00am until 8.00pm, seven days-a-week.​

​​Usually you receive an assessment in your own home by one of its community teams. They discuss your case with a consultant and other relevant team members and then provide appropriate support, advice, guidance and signposting to other available services in your local area.

​Once you are referred to the service by your GP and assessed, its contact details are 01553 609933 (option 2). Your clinician gives you a dedicated night time number to use after 5.00pm.

The service treats the following conditions:

  • ​Dementia
  • Alzheimer's disease
  • Vascular dementia
  • Lewy body dementia
  • Fronto-temporal dementia
  • Memory loss
  • Forgetfulness
  • Wandering
  • Behavioural problems
  • Behavioural and psychological symptoms of dementia (BPSD)
  • Depression
  • Low mood
  • Sadness
  • Crying
  • Anxiety
  • Suicidal ideas and intent
  • Delusions
  • Hallucinations
  • Seeing, hearing and feeling things that are not there
  • Unreasonable beliefs
  • Psychosis
  • Obsessional thoughts
  • Personality changes
  • Aggression
  • Agitation


Parent Organisation
Norfolk and Suffolk NHS Foundation Trust

Where to go

Chatterton House
Goodwins Road
King's Lynn
PE30 5PD
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