Norfolk Swift Response

Norfolk Swift Response provides a free service to assist older people and adults with a long-term physical or mental health condition who have unplanned needs, anytime during the day or night. The service operates 24 hours-a-day, 365 days of the year. Staff can provide immediate access to hands-on support in the person's own home offering essential urgent care and practical help.

For example, if your partner or carer is suddenly admitted to hospital, the Swift Response team can assist you with getting up, washing and dressing. Or, if you have a fall but are not seriously injured, the team can bring special lifting equipment to help make moving as safe as possible for you.

The Norfolk Swift Response team will always show their identity cards when they visit you for the first time and will be dressed in the team uniform.