Medicines and Prescriptions - Collection & Delivery during Pandemic

You are encouraged, in the first instance, to ask a friend, family member, carer or a volunteer (for example, one of the NHS Volunteer Responders) to collect your medicines for you. If none of these are available, contact your pharmacy to inform them you are clinically extremely vulnerable and need your medicines delivered. They will arrange this free of charge.

The national Pandemic Delivery Service was activated from 26th December 2020 for CEV patients ONLY. Details can be found here.

CEV and other vulnerable patients can request an NHS Volunteer via:

  • Call 0808 196 3646 (8am to 8pm, 7 days a week)


The National Pandemic Delivery Service

Other Details