Norfolk and Waveney Mind Allotment Support Worker Volunteer

Role Purpose

To promote a safe and stimulating environment that will assist Service Users in preparation for independent living.

For Service Users to engage with activities and improve their mental and physical health mostly using horticulture, ensuring confidentiality is respected at all times.

Maintain or increase the productivity of Norfolk and Waveney Mind allotment project.

All duties to be performed in line with the operational policy laid down by the Executive Committee.

Main Duties of Role 

  • To use horticulture and other related activities to empower service users to make best use of the allotment.
  • To get the allotment to be productive in fruit, vegetables and flowers.
  • To suggest ideas i.e. art and craft sessions, interactive games or relaxation sessions to further, enhance and develop the project.
  • To participate in annual supervision.
  • All duties to be performed in line with the operational policy laid down by the Executive Committee, which can be found in the Policy Manual kept at the project.
  • All duties to be performed in line with Health and Safety policy, to be found in the Health and Safety Policy Manual kept at the project.
  • To support the implementation of West Norfolk Mind’s Quality Management system and Equal Opportunities policy.



  • To be given an induction and training in the organisation of Norfolk and Waveney Mind, its structure and its expectations.
  • To be given clear guidelines and an induction of how much time is expected from them and who to report to.
  • To be given such information about a service user or job as is necessary to carry out activities.
  • To be reimbursed for out of pocket expenses as agreed during an introduction meeting.
  • Not to be expected to replace paid staff duties and responsibilities.
  • To have the support whereby they can share any concerns or emotions with a senior member of staff as appropriate.
  • The right to leave Norfolk and Waveney Mind if they feel no longer able to continue as a volunteer.
  • To be considered and have protection against injury/accident by liability insurance.

This is an outline of the volunteer’s role.  It is not intended as an exhaustive list and will change from time to time in order to meet the changing needs of Norfolk and Waveney Mind.


Contact Name
Parent Organisation
Mind - Norfolk and Waveney

Where to go

North Lynn
PE30 2LU
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