Red Cross Hardship fund

Financial support for the most vulnerable during the coronavirus crisis

What is the Hardship Fund?

The Hardship Fund was created by the British Red Cross with our partner Aviva and the Aviva Foundation to help those most financially impacted by the coronavirus outbreak.
Official Referral Partners register people with us for support.

The fund then provides short term financial help for people who can’t afford the essentials:

• Food and toiletries
• Somewhere safe to sleep
• Access to a telephone and the internet
• Fuel to keep the lights on, cook or stay warm

We work with a network of organisations to reach the people in greatest need.

Who can we help?

We can help people who can’t afford the essentials because they have:

• No income or welfare support
• Delays to accessing income or welfare support

We cannot help anyone:

• In employment
• Already receiving financial support from statutory or voluntary services

You can check the eligibility criteria when making a referral.

How much money do you get?

Our network of Referral Partner organisations register people for cash assistance.

They can request a one-off payment of £120 or a three month grant.

People registered for the three month grant will receive £360, paid in monthly instalments of £120 each.

Families with children or other dependants can receive up to three grants, for a total of £1,080 over the three months.

How do pre-paid cards work?

The money will be delivered on a pre-paid card provided by our partner Bankable to the applicant’s chosen address.
The cards can be used online or in shops using chip and pin or contactless. ATM withdrawals are limited to £35 for the lifetime of the card.
The card expires after 14 weeks and any remaining balance is returned to the British Red Cross.

How do you get a card?

We are working with statutory and voluntary partner organisations to ensure we are helping the people in greatest need.
We can only accept referrals from official Referral Partners who are registered with the Hardship Fund.
If you are already a Referral Partner, you can make a referral on this site.
If you would like more information please read the FAQs.

The Hardship Fund was created by the British Red Cross with our partner Aviva to help those most financially impacted by the coronavirus outbreak.

Section A: Check criteria

Answer the following three questions to decide if the person you are referring is eligible for the hardship fund.

1. Is the person you’re referring unable to afford any of the following?

Food, clothing and toiletries
• Somewhere safe to sleep
• Access to a telephone and the internet
• Fuel and equipment to cook or stay warm

If yes, go to question two.

If no, we cannot support them through the Hardship Fund.

2. Do they have any of the following forms of income?

• Paid employment of any kind
• Pension
• Statutory support including Universal Credit, Asylum Support or any other state funded support
• Regular financial support, bursaries or voluntary sector grants
• Income from savings

If yes, we cannot support them through the Hardship Fund.

If no, go to question three.

3. Do they fall into any of the following at risk groups?

• People with No Recourse to Public Funds
• People who have had disruption or delays to welfare benefits or asylum support
• Households who have lost their primary earner (deceased) to coronavirus
• Survivors of gender-based violence, including domestic abuse
• People facing homelessness or living in temporary accommodation
• People who have been required to shield
• People with a significant deterioration in their mental health
• People with a significant deterioration in the physical health”

Contact

Website
https://hardshipfund.redcross.org.uk/