The Local Government and Social Care Ombudsman
We are the final stage for complaints about councils and some other organisations providing local public services. We also look at complaints about adult social care providers (such as care homes and home care providers). It is a free service. We investigate complaints in a fair and independent way - we do not take sides.
Lines are open Monday to Friday from 8.30am to 5.00pm (except public holidays)
- 0300 061 0614