We are warning residents to be aware of telephone cold calls stating they can help stop telephone cold calls after receiving a number of reports from residents recently.
We are aware that there are a number of companies cold calling claiming to be able to offer this ‘service’ with some charging one off fees and others charging ongoing monthly fees.
It is extremely unlikely that any ‘service’ of this type can legitimately claim to be able to stop cold calls so any money paid is unlikely to achieve any benefit.
We always advise never to buy items or agree to ongoing services when approached by a telephone cold call.
If you have responded to one of these cold calls, which you now believe may not have been genuine or the company is taking an ongoing monthly payment and you need further advice contact our partners the Citizens Advice consumer helpline via their online reporting form or telephone 03454 04 05 06.