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Scam Alert – ‘Free trial offer’ adverts – 2 February 2017

We are warning people to continue to watch out for ‘free trial offers’ being promoted via social media and online adverts.

Common examples of ‘free’ trail offers include skin care products, slimming pills and nutritional supplements.

Many consumers report that they responded to an advert online offering a ‘free trial’ and were then asked to give credit or debit card details believing that there is only a small charge to cover postage and packaging.

However, if the consumer fails to cancel the “free trial offer” within a set time they are deemed to have agreed to an ongoing supply of the product, with a monthly charge which is taken directly from their account.  Consumers report payments ranging between £50 and £300.

If you have responded to one of these offers and need further advice contact the Citizens Advice consumer helpline via their online reporting form or telephone 03454 04 05 06

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