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Cold Calling Alert – Further reports of telephone and doorstep cold callers enquiring about 'insulation’

Residents still need to be on their guard as we have received further reports of telephone and doorstep cold callers enquiring about properties insulation.

Reports this week have included doorstep cold callers in the Hethersett and Old Catton areas and a number of incidents of telephone cold calls.

Claims have often included that they are ‘part of a Government backed scheme’ and that ‘old’ insulation is ‘unsafe’ and ‘a potential fire risk’.

Always be very wary of claims made during a cold call and never agree to services, buy items or for visits or access to your property if approached in this manner.

Anyone concerned about possible rogue trader activity in Norfolk can contact Trading Standards through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.

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