Safety Alerts

HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program

Program expanded in January 2019. It is essential to recheck your battery, even if you did so previously and were informed that it was not affected. If you have already received a replacement battery, you are not affected by this expansion.

In January 2019, in cooperation with various government regulatory agencies, HP announced an expansion to its a worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced in January 2018.

These batteries have the potential to overheat, posing a fire and burn hazard to customers. For this reason, it is essential to recheck your battery, even if you did so previously and were informed that it was not affected. However if you have already received a replacement battery, you are not affected by this expansion.