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New disability champion ready to listen and help

Cllr Susan Fraser sitting on a bench in a garden

Published: Thursday, 8th February 2018

People of all ages who may be vulnerable or have a disability now have a new champion in their corner.

Cllr Susan Fraser has been appointed as the borough council's new Disability Champion and she is eager to hear from people who may be experiencing any difficulty accessing council services.

Cllr Fraser said: "Disabilities can manifest in all sorts of ways, so I am keen to hear from people about the issues they may be experiencing to see if there is anything that can be done to make life a bit easier. I can't guarantee that I will be able to solve everyone's issues, but I can certainly help to point people in the right direction. By acting as a single point of contact for people I hope I can help them access the services they need as well as taking on board any feedback which may help us improve the services we provide."

"Sometimes its just simple things such as making people aware of some of the help we have on offer. For example, letting people know about our assisted lift service for people who can no longer manage to put their bins out, or the option of additional bins for people who have certain medical needs."

Cllr Fraser added that she was also interested to hear from people living with or caring for someone with dementia. "This cruel disease can turn the world into a strange and confusing place, and it may be that there are things we could be doing that would really make a difference."

Cllr Fraser can be contacted at cllr.susan.fraser@west-norfolk.gov.uk. She has set up a Facebook page (@MyVo1ce) for people to get in touch and to share ideas, and will be launching a drop-in session in the near future for people to come along and have a chat about any issues they may be experiencing with accessing borough council services.

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