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Scam Alert – Telephone cold calls claiming ‘you have paid too much council tax’ – 5 December 2017

Norfolk Trading Standards are warning residents about telephone cold calls claiming that ‘you have paid too much council tax’.

This follows a report from a Norfolk resident regarding a call during which the cold caller stated the resident had ‘paid too much council tax’ and the caller could ‘arrange for a rebate to be paid’.  The cold caller then attempted to gather personal and financial details from the call recipient.

Trading Standards advises always be very wary of any approach made in a telephone cold call and never give or confirm any personal or financial details if approached in this manner.

If you require information about your Council Tax, your properties Council Tax banding or potential discounts you are entitled to speak with your Local Council, you can find their details on the Gov.UK website.

If you need advice about telephone cold calling or have given personal or financial details during a cold call contact us via our partners the Citizens Advice consumer helpline on their online reporting form or by telephone to 03454 04 05 06.

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